What does my case manager do?

Why use an agency that uses full-service case managers? What does my case manager do every day? Here at Bright Futures Families, we have amazing case managers that handle the gestational carrier and intended parent(s) needs from matching until roughly six months past the birth. We’d love to show you a day in the life of our case managers. Please keep in mind that each day is different as our days will evolve based on what is occurring within each case.

Once intended parent(s) and gestational carrier are matched, they are both working with the same case manager throughout their entire surrogacy journey. This allows our case managers to build a solid foundation with both intended parent(s) and the gestational carrier. During a surrogacy journey a case manager is also in contact with clinics, OBs/midwifes, lawyers, psychologists, escrow managers, insurance companies, hospitals, and anyone else needed for each match situation.

Let’s dive in and see how the below (maybe typical, maybe not every day typical!) day evolved for this case manager:

Wow, what a day of details and commitment.

A surrogacy journey officially starts when a match has been made, from there we start with some basic steps.  Keep in mind there are plenty of variables and personalities involved to make these steps more than basic for many people.

First, case managers connect with the intended parent’s clinic and send the required information to begin the medical review process. After this, a medical screening with the IVF clinic or Reproductive Endocrinologist can be scheduled. Once medically approved by the clinic the gestational carrier legal agreement will need to be completed, then the clinic will set a transfer calendar (yay!). Next, the gestational carrier starts her monitoring and medications for the transfer. After transfer the clinic monitors the gestational carrier for approximately 8-12 weeks after which time they are released to their OB or midwife’s care for the remainder of the pregnancy.

Typically, between 12-16 weeks the process of establishing parentage begins with Pre-Birth Order paperwork. The intended parent’s legal team will file the appropriate documents with the courts to establish their parental rights and have their name(s) listed on the birth certificate from the start. Case managers will then help all parties prepare for the birth by connecting with the delivery hospital and talking through their birth plan preferences. Case managers are there until at least six months after the birth to make sure all bills are paid, and escrow is closed.

Every day and every case are different; that is why the agency is important, as that third party buffer. We are ready to help you get started on this amazing process.

Click here to schedule an Intended Parent Consult or here to apply to become a surrogate.

Are you ready to become a surrogate?